When Juan arrived the next day, along with his big smile, he said "it is going to be fine, I will take care of it all". That really did take the pressure off.
It was freezing that day, but he kept working even though I offered him a hot coffee or chocolate. He declined with a smile and looked at me and said "how nice of you to ask".
He is a real asset to your company and you should be proud he is one of your employees