My appointment window was between 8 and 12. Daniel (the technician) called me a little after 8 to narrow the window down, which was really nice. When he arrived, he was nothing but professional. He did excellent work and did it fast. I hope I don't need to repair or replace a windshield again, but if I do, I'll definitely use Safelite again. Highly recommended! Great service and value!
My only complaint is that it was an aftermarket windshield, and not an Audi windshield. This was not made clear anywhere, and the technician said that was at special request. The appointments are all automated with emails and texts and they did not provide any kind of contact number to ask the question ahead of time.