I had to take my Excursion in because of leakage around the windshield during heavy rains. After the windshield was out, they discovered rust on the sealing surfaces. Instead of just slapping a new windshield on, they brought me back in the shop to show me the condition and let me know how they were going to treat the rust. The wire brushed the surface to remove as much rust as possible, coated the surface with a rust neutralizer, and then primed the surface before installing the new windshield. The next day, heavy rains, and no leaks.

I was pleased with the service.

Amazing service from the first contact with scheduling the appointment to the job completed.

Great customer service. Service tech was courteous and thorough. It took less than 30 minutes. I'm very pleased with the results. I've had chips repaired in my other vehicle by another company. No comparison. Satellite is a cut above the rest!!!

The technician was extremely professional as well as polite.

Had windshield replaced on 2002 Chevy Avalanche and they did a phenomenal job. Install was great, windshield looks excellent. Was done in Chesapeake Virginia at a very reasonable price. Would recommend

the job was done in less time than I had expected. the staff was very professional.
my problem was that I was told I'd need a special order for my windshield replacement because of electronics that needed to be reset. My car model didn't have this. I was rescheduled for that reason. It turns out this was incorrect.when I showed uop for my appointment, I was told I'd have to reschedule again as my windshield was not in stock. I was offered a generic option (not Hyundai) to which I agreed. when I returned to get my car, I was told they Had found one Hyundai windshield and installed it. I didn't appreciate all this little game. It's not fun to find out I drove all the way to the shop for something that could have been done a week earlier, in my driveway. whoever is keeping your inventory is not doing their job correctly.

Long story short, Safelite of Chesapeake damaged my vehicle. After windshield was replace several features were not working, front interior doom light, auto rearview mirror dimming and most importantly my insync microphone. These are all connected to the rearview mirror which was removed to install windshield, you can clearly see that the nylon cover was cut was left hanging, the wires are exposed and wrapped in electrical tape. I called for a warranty service, Michael came out, seemed last than interested said there was nothing he could do and would get with manager they would call and they would have fixed at no cost under warranty, this took less than 5 minutes, he noticed that headliner was ripped and light not working, nowhere did he mention insync microphone nor condition first tech left wiring harness, 2 days went by never heard back. I called back and continuously was put thru to your call center, spoke to Terry, Angie, Kathy, Neil, and Karen explaining all of this to each one, finally I was put thru to Joanne at Chesapeake location explaining once again my issues with vehicle, she promised manager would get back and problem would be resolved, this was the Thursday before Christmas and I still have not heard a word. I consider these issues a safety concern and I am very disappointed that I paid for a service and my vehicle was damaged in the process and no one will take responsibility, I understand mistakes and accidents happen, your Chesapeake location lack of caring, customer service, addressing and fixing their damage is disturbing. I would never recommend Safelite of Chesapeake.