Very happy with the service.

The technician was very pleasant. However, when i drove the car for the first time the next day, there are cracking noises in the window. Made an appointment, came to your shop this time. Was told to wait 4-5 days to see if the sounds go away. Your shop then "cancelled" my appointment (per a notification Via email). It is now a week later, still the same sounds. It means I must figure out another day and time to get my window fixed when I tried to do so last week.

excellent customer service on site

Your service was done very professional and prompt.

Friendly techs and good service. Had to wait a little longer than I expected with an appointment, but it was the weekend so know it's there busy time.

This is @ the 4th time I have used Safelite services. The folks at the Crossways Blvd., Chesapeake, location have always been friendly, helpful and fast. Xennon was my technician on my recent visit. He was very courteous and knowledgeable and explained everything thoroughly.

The people were friendly, fast and efficient. They explained process but left shredding and stuff all over my dashboard and fingerprints all over inside of windshield. They seemed in hurry since it was late Friday afternoon appointment.

Due to error on Safelite part on invoice i had to come to this location 4 times before my oem part was installed. The winshield initially was not sent to insurance for authorization. Then when i did all the work to get it approved the second visit the invoice charges was updated using the same invoice that said denied at the bottom but, it was approved. Front desk was rude and even after telling her it was approved she didnt pick up the phone to followup and canceled my appt. While pnce again o was on the phone getting it ok once again with safelite. Very stressful and due to miscommunitions on safelite part several visits were made to the shop unnecessarily!!! Final day was the technician installing and ge apologized several times. The rearview mirror has adhesive showing outside the mirror which looks tacky but, due to the stress of the initial visits i havent even call to conplain or have tgem fix it feeling it will be another stressful result!!