Windshield Repair & Replacement in APPLETON, WI

BRIAN

03/15/19

I have nothing against people,

I have nothing against people, however, I went online to get a quote (by the way, this is one of the only places in the area that offered a quote online without speaking to an actual representative -- plus). The quote was fair, so I went ahead and booked an appointment - online. Also, I had the option of prepaying for the service, which saved time. Then, I dropped the car off at the shop, and received a call when it was complete. The entire process couldn't have been more smooth and effortless.

On SAFELITE AUTOGLASS - APPLETON,WI

LYNN

03/12/19

Fast service

Service was done in-shop because of weather. It was done in 40 minutes.

On SAFELITE AUTOGLASS - APPLETON,WI

DAVID

03/11/19

Fast & efficient

As always, they did a fast and efficient chip fix. This time the fix wasn't as clear. Normally when I have windshield chip fixed, I really cannot see it. This time the fix was very noticable. If it had been in my line of vision I would have insisted on a correction. It's off to the side, so I didn't.

On SAFELITE AUTOGLASS - APPLETON,WI

Safelite Team

03/15/19

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Gracias

LARRY

03/07/19

Good service

I am very happy with the service that I received.

On SAFELITE AUTOGLASS - APPLETON,WI

PETER

03/02/19

Great service, but...

I noticed on my credit card statement that I was billed $461.98. I put my estimate in a secure location, so secure that I haven't found it yet. But I thought my estimate was closer to $361.98. Are you able to check on that for me and let me know what you find. And I'll keep searching. Other than that, the service and workmanship were great. I will recommend Safelite to others.

On SAFELITE AUTOGLASS - APPLETON,WI

Safelite Team

03/11/19

We're glad you received excellent service, Peter, but we apologize if there is an issue with the charges. We do want to help get this straightened out, and ask that you contact our Customer Care team at 800-800-2727 for further assistance. They can look at the invoice and will be able to better assist you. Your feedback is greatly appreciated, and we look forward to speaking with you very soon.

LISA

02/27/19

Repaired Window

I set up an appointment with satellite and they were at my house the next day. They let me know between what time they would arrive. I am very satisfied with the person who repaired my window and the efficiency of satellite. I will definitely get them again

On SAFELITE AUTOGLASS - APPLETON,WI