to be able to put the window in. I had the car towed back to East Longmeadow Massachusetts and called Safelite informing them of my situation. I took the day off from work expecting the worst that day! The technician Derek who came out for the job was very professional and friendly. I watch the entire job and was amazed at the lengths he went to, to be sure it was done well and neatly. He had the insight after reading the remarks to bring the correct seal and assured me he would do the job! Safe Lite should be very proud of the quality of work this man did and the quality of customer service he supplied. This experience was excellent and I would recommend Safelite to everyone!!!!!