Technician 1: I take a little blame here, I didn’t realize I had a rain sensor on my window... so surprise he didn’t have the right windshield. And with my complicated schedule I had change the location where my car was going to be ... he said he put place changes in my work order... okay, no problem right?
Technician 2: I don’t know who fault this is, but technician 2 did not go to the updated location at all. Didn’t call the updated number..I was home but my car was not. He didn’t even stop by my house, just drove by...not sure if technician 1 just didn’t put in my updated location or what... had to reschedule again... I was a bit frustrated at this time.
NOW, technician 3: Please hire more guys like this, and give him a raise or something.... He show up early, didn’t waste no time, and very friendly. Excellent rapport build, and apologized for the inconvenience. And even though my car is like a rubric cube taking it apart just for the windshield, he work steady the whole time. 3rd time a charm... Only reason I'm giving y'all good rating is because of him, please keep that mind.... Else wise... I would avoid using ya’ll again.