Toni T.@ToniLeighMc- REVIEWS
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Servicio Work Staff Parabrisas Experience Precio
Guys Window Técnico Looks Safelite Reparar
Calidad Cita Chip Reemplazo Car Vidrio
Place Shop Use Cleaned Man Fijo
Servicio Work Staff
Parabrisas Experience Precio
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Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Verified Reviewer
1 star rating
Qué es un Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Worst service ever
Serviceman came to install a windshield; had called 4 hours before showing up after saying he'd only be an hour. Rude customer service said he couldn't do it now but could do it later at another location. Service man also admitted to "having a bad day." Tools and equipment were tossed onto hood of car.
On SAFELITE AUTOGLASS - SPOKANE, WA
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Safelite
New windshield was installed. Job looked like it was done well.
On SAFELITE AUTOGLASS - SPOKANE, WA
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Verified Reviewer
1 star rating
Qué es un Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
John McCallum
Rock chip damage to the windshield of my Jeep Wrangler. Fairly significant, about the size of a quarter. The technician who came out said she could fix it. As she was looking at it, my wife suggested to her that she needed to look at it from the inside to get a better view of it. The technician didn't do that.
The technician said it would take about 25 minutes to repair, but she was done in half that time, and said while it would still be visible, sort of like a permanent bug splat, it wouldn't crack any further.
Today (May 30) I got into the Jeep and the "bug splat" had cracked significantly, in fact it cracked out of either side of the chip damage, with one crack being about 6 inches long and the other 2-4 inches. I called my insurance company to report this and they transferred me to Safelite. When I told the Safelite rep about what happened, he insisted that it would require us to pay a $500 deductible. When I told him Safelite guaranteed the work and fixing the problem, he still insisted that we had to pay the $500 repair as we were now asking for a replacement.
SO NOT ONLY DID SAFELITE NOT FIX THE PROBLEM CORRECTLY, THEY REFUSED TO HONOR THEIR GUARANTEE AND WE'RE OUT $500. DON'T USE THIS COMPANY!
The technician said it would take about 25 minutes to repair, but she was done in half that time, and said while it would still be visible, sort of like a permanent bug splat, it wouldn't crack any further.
Today (May 30) I got into the Jeep and the "bug splat" had cracked significantly, in fact it cracked out of either side of the chip damage, with one crack being about 6 inches long and the other 2-4 inches. I called my insurance company to report this and they transferred me to Safelite. When I told the Safelite rep about what happened, he insisted that it would require us to pay a $500 deductible. When I told him Safelite guaranteed the work and fixing the problem, he still insisted that we had to pay the $500 repair as we were now asking for a replacement.
SO NOT ONLY DID SAFELITE NOT FIX THE PROBLEM CORRECTLY, THEY REFUSED TO HONOR THEIR GUARANTEE AND WE'RE OUT $500. DON'T USE THIS COMPANY!
On SAFELITE AUTOGLASS - SPOKANE, WA
We certainly apologize that the repair has failed, and a replacement is now needed. Unfortunately, it sounds like there may be some confusion with our guarantee. Here is our warranty information, taken directly from the website. We hope it helps clear any confusion.
Garantía de reparación de parabrisas
El proceso de reparación consiste en inyectar adhesivos especiales en la parte dañada del vidrio. El grado de éxito de cada reparación depende de una variedad de factores. Los mejores resultados se obtienen cuando el daño es reciente, el punto de impacto es pequeño, las grietas alrededor del área dañada son pequeñas y no hay humedad ni partículas extrañas en el área afectada.
En algunos casos, el intento de reparación de un parabrisas puede dar por resultado que la mella o rajadura se agrande, y Safelite no se hace responsable de tal daño.
Nuestra garantía de parabrisas funciona de la siguiente manera: si no está satisfecho con la reparación, tomaremos el costo de la reparación a cuenta del reemplazo. Si su compañía de seguros pagó la reparación, ésta recibirá el crédito.
Garantizamos que la porción reparada del parabrisas no se rajará y que la reparación aprobará cualquier inspección vehicular estatal. En caso contrario, tomaremos el costo de la reparación a cuenta del reemplazo del parabrisas.
Esta garantía de parabrisas no es transferible y es válida mientras usted sea propietario o rente el vehículo en el cual se hizo la reparación.
Garantía de reparación de parabrisas
El proceso de reparación consiste en inyectar adhesivos especiales en la parte dañada del vidrio. El grado de éxito de cada reparación depende de una variedad de factores. Los mejores resultados se obtienen cuando el daño es reciente, el punto de impacto es pequeño, las grietas alrededor del área dañada son pequeñas y no hay humedad ni partículas extrañas en el área afectada.
En algunos casos, el intento de reparación de un parabrisas puede dar por resultado que la mella o rajadura se agrande, y Safelite no se hace responsable de tal daño.
Nuestra garantía de parabrisas funciona de la siguiente manera: si no está satisfecho con la reparación, tomaremos el costo de la reparación a cuenta del reemplazo. Si su compañía de seguros pagó la reparación, ésta recibirá el crédito.
Garantizamos que la porción reparada del parabrisas no se rajará y que la reparación aprobará cualquier inspección vehicular estatal. En caso contrario, tomaremos el costo de la reparación a cuenta del reemplazo del parabrisas.
Esta garantía de parabrisas no es transferible y es válida mientras usted sea propietario o rente el vehículo en el cual se hizo la reparación.
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Great Place for Glass Problem Fixes!
Who knew a rock chip on a driver's side door had to be replaced, as it couldn't be repaired? It turned out that the chip grew pretty fast into a wall-to-wall break, so it was a moot point. The service by Safelite was just super. There were no problems at all, and we're very happy!
On SAFELITE AUTOGLASS - SPOKANE, WA
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
The technician was professional and
The technician was professional and very nice to work with.
On SAFELITE AUTOGLASS - SPOKANE, WA
Comprador verificado
4 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Parabrisas
The shop in Spokane were nice to work with and very efficient. I had trouble having anyone answer at the call center as the other # I had didn’t answer. I still have a small chip but they sssured me that it would stay that way!!
On SAFELITE AUTOGLASS - SPOKANE, WA
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