I arrived to the appointment early, was immediately greeted and the work started. The whole process took about 20 minutes, and the chip is gone. In the right light it is visible, as they state up front, but the point is it will now not get the chance to destroy the rest of the windshield.
This is a very good alternative to replacing the entire windshield, given the location and size.
As far as the facility and Safelite technicians, they are both first rate.
Overall, it is an excellent service at a fair price that is well executed by the staff.