I really loved the ease of Safelite's 24 hour online service request. I was able to enter my vehicle's information and the repair needed after hours online and was given a choice of dates & times to choose from. I appreciate the updates emailed to me on the day of service what time to expect their Technician and was provided a photo of him and his name which made me feel safe. The Technician even called as he was on his was and showed up on time, replaced my windshield in no time and cleaned my wiperblades so they wouldn't damage my new windshield.
I was extremely pleased. They handled notifying my insurance company and let me know right away what my part of the bill would be.
I highly recommend this company to anyone needing their services. Very courteous and very dependable. A pleasure to work with.