Toni T.@ToniLeighMc- REVIEWS
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Servicio Técnico Work
Experience Safelite Staff
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Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Very professional and helpfull
Very professional and helpfull
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Great Experience! Thanks Safelite!
Anthony was great.He was very professional and made sure to explain everything to me. Everyone a safelite was very helpful and it was very easy to set an appointment. They made sure to guide me through every step of getting my windshield replaced
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
The windshield installer did a
The windshield installer did a great job
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
Comprador verificado
3 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Thanks for reaching out. Please feel free to stop by the shop, or schedule a no cost follow up at mysafelite.com. We'll be happy to attempt a more thorough cleanup. We look forward to assisting you soon.
Comprador verificado
1 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
you really dont w3ant to here from me
after 4 attempts ( 2 WINDSHIELDS THAT WERE SCRATCHED ) and much miscommunication my windshield finally got done
the mechanic was great but the wast of time yours and mine was unreal
the mechanic was great but the wast of time yours and mine was unreal
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced with the service received from our team. If you would like to speak further about your experience, please contact our customer care team at 800-800-2727.
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Good service and very professional
Good service and very professional
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
Comprador verificado
3 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
I had a previous excellent
I had a previous excellent experience but this time, it was less than stellar. There was a delay in obtaining parts and insurance approval. This was not clearly communicated and I literally had to call every day to find out status. Secondly, the tech who came to work on the job did not remove previous glued on tape by shop and left behind multiple pieces of glass on the seat and floor.
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
Comprador verificado
5 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Pleasantly surprised
When I first submitted my claim, I was told there was only an afternoon mobile appointment, but then I checked again and a morning appointment was available. My technician arrived within the first few minutes of the bracketed time. He was professional and done in a timely manner.
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
Five star service all the way is what we strive to deliver every time. Thank you for telling us about your top notch experience with Safelite. Your feedback is highly valued.
Comprador verificado
1 star rating
Qué es un Comprador verificado
Un comprador verificado es un usuario que compró el producto en nuestra tienda.
Still waiting
The service man came out and put my replacement window in but did not come back to replace the broke. Arm in the door panel. I have called several times and no one has called me back. Now, I have to report them to my insurance company. I am very disappointed.
On SAFELITE AUTOGLASS - QUEENS VILLAGE, NY
We're very sorry for the issue you are having. Please schedule a no cost follow up at mysafelite.com. Our team can assess the issue and work to provide a solution. We apologize for the poor communication, and look forward to assisting you soon.
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