Clifton was great! Service was great!!

The agent was on time & friendly, as well as very well knowledgeable in his work. Will use this company again next time we need a window replaced.

My safe life technician, Justin, was awesome. He replaced my windshield flawlessly and even was able to remove the rust that was underneath it. Definitely will be using their services again.

The installer was awesome! Very professional and helpful.
The office staff and the customer service rep didn’t have enough information to reply to my questions. We have used this company five other times. I noticed that this time the price doubled! They didn’t have a reason other than “maybe it’s the rates they give your insurance”. The first customer service person said maybe they could wave the mobile and another fee—50 dollars— but then hung up after talking to the store and didn’t follow through on the discount so I had to call again and re-explain my situation. There was never an explanation but the second rep did give me a discount like the one the first rep mentioned.
The reps should be better trained to give answers that sound believable. I still say there’s no way the price of glass doubled in 2 years! Incredible !

Excellent service. Job done in less time than promised

The tech was great. The whole experience was terrible. I waited a week to get my window replaced. A guy came next day to install. Claimed the glass was scratched. So he couldn't install and would be back on Friday. Then he called Friday morning and said he couldn't make it to install the glass and someone would be there Monday.

Don’t know if it leaks yet, but the service was great

My window was replaced on February 19. Today it’s April 8th and my issue is still not resolved. Initially I thought the window replacement was ok but the next day as I was driving the piece that connects to the window behind the rear view mirror falls off blocking my vision as I’m driving through an intersection! Then come to find out, the technition not only broke the piece, he tried hiding it by using a glue type substance around the entire surface . So I call customer service and they send someone the next day . He states the previous tech broke the clips to connect the cover and tried hiding it. He then took the entire cover and stated he would order a new one ASAP. Over 3 weeks later I got tired of waiting so I called. The lady I spoke with apologized and said she should have the part in a week , but someone “dropped the ball” and never placed the order to get a new one. With in the week I get a call saying it was in and they came to the house to replace it. The tech tried for over 30 min to get the piece to connect. He called the manager and stated they were ordering a new one and I would be hearing from the manager when it comes in. Once again, it is April 8th and I have yet to receive a phone call.
If it were an item I could return I would have done it already. The time frame is ridiculous and if it is not fixed soon , I will be asking for a full refund.