I told the management that's not what the tech guy said, that they needed to talk it over and get on the same story line. I called back to see if the tech guy was coming out to measure, which I was informed that they will not be replacing my window. I asked for my old window back, so I could have it measure for later on. I'm sure they will not being me my old glass back.
Bottom line .... Bad planning on there behalf, maybe need new management