Windshield Repair & Replacement in BETHESDA, MD

DOUGLAS

06/13/19

Fast Friendly Service

I had scheduled a mobile service with another company, when they came they had the wrong windshield. So, I called and scheduled an appointment with Safelite Auto Glass. they asked the right questions, so they had the correct windshield, I was in and out of there quickly. They were very professional and helpful.

On SAFELITE AUTOGLASS - BETHESDA, MD

LARRY

06/08/19

Reemplazo de parabrisas

Quoted me one hour, it took two and a half hours. They didn’t finish setting up my recalibration for my mirror . I called them for another appointment and they said they would call me back and I’m still waiting 5 days later
(My insurance and your company set me up at the shop, because your company told me they needed to recalibrate only at a shop. So my insurance company approved it)

On SAFELITE AUTOGLASS - BETHESDA, MD

Safelite Team

06/14/19

We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for any inconveniences experienced.

DEKE

06/06/19

Good tech

He was on time and did a great job!!

On SAFELITE AUTOGLASS - BETHESDA, MD

KAREN

06/05/19

Great work

Had a small spider's web crack and Safelite promptly and expertly fixed it for me.

On SAFELITE AUTOGLASS - BETHESDA, MD

KATIE

06/04/19

Disappointing

The AC was broken and I had to sit in the waiting room for 2 hours. I’m pregnant and the thermostat read 91 degrees. It was absolutely miserable. Apparently it had been broken for weeks and it would have been great to get a heads up so I could have made other arrangements. Also, the small crack in the windshield is still very obvious after the service. I would have appreciated being told before the service that they wouldn’t be able to fix it completely so I could have determined in advance whether I wanted to replace the windshield.

On SAFELITE AUTOGLASS - BETHESDA, MD

Safelite Team

06/07/19

We're sorry to hear about your shop experience and that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Gracias

SAMANTHA

06/04/19

SCRATCHES ON THE TOP OF MY HOOD

i SEE SCRATCHES ALL OVER MY HOOD THAT WERE NOT THERE BEFORE I HAD MY WINDSHIELD REPALCED

On SAFELITE AUTOGLASS - BETHESDA, MD

Safelite Team

06/07/19

It is very unfortunate you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assess the damage and work to provide a solution. Thank you for reaching out.

STEVE

05/31/19

Very nice experience. Great service

On SAFELITE AUTOGLASS - BETHESDA, MD

BINAYA

05/23/19

Great service

I used safellite for windshield change. The service was excellent.

On SAFELITE AUTOGLASS - BETHESDA, MD

YEE Y.

05/19/19

Very convenience and good service

On SAFELITE AUTOGLASS - BETHESDA, MD

Monday - Saturday:	8:00 a.m.-5:00 p.m.
Domingo:	Closed

Bethesda, MD

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Windshield Repair and Replacement in Bethesda, MD

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