Safelite Wins Stevie® Award in 2011
COLUMBUS, Ohio. - February 22, 2011 Safelite AutoGlass® was presented with a Stevie® Award in the “Best Use of Technology in Customer Service” category at the fifth annual Stevie Awards for Sales & Customer Service last night.
The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM. Nicknamed the Stevies for the Greek word for “crowned,” the trophies were presented to honorees during a gala banquet on Monday, February 21 at the Eden Roc Renaissance Hotel in Miami Beach. Nominated customer service and sales executives from the USA and several other countries attended.
Safelite AutoGlass® won in the “Best Use of Technology in Customer Service” category. As the nation’s leading provider of vehicle glass repair and replacement services, Safelite AutoGlass® reaches more than 95 percent of the U.S. population in all 50 states with mobile services. Safelite® takes a unique approach to customer safety and security. Upon confirmation of a mobile repair appointment, the company requests an email address to send the customer an email containing the name, picture and background information of the technician who will be sent to complete the work on their vehicle. The email also contains other pertinent information such as appointment time, claim number, vehicle information and insurance claim data. The customer has one electronic reference document containing everything they need to know about their appointment.
“We are extremely proud that our Safelite AutoGlass® mobile technician technology has been recognized with a Stevie Award,” said Tom Feeney, president and CEO of Safelite AutoGlass®. “I congratulate our IT team members who have made this possible through their extreme attention to customer delight.”
Details about the Stevie Awards for Sales & Customer Service and the list of honorees in all categories are available at www.stevieawards.com/sales.
The Businesss TalkRadio Network will broadcast the awards presentations from 8:00 pm ET on Thursday, February 24 across the USA. The broadcast may be heard worldwide on their web simulcast, at www.businesstalkradio.net.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com. Sponsors of the 5th annual Stevie Awards for Sales & Customer Service include American Support, the Business TalkRadio Network, Competence Call Center, Infogroup, the Sales Management Association, and ValueSelling Associates.