Safelite AutoGlass® Appoints Company Veteran Dan Loyal as Vice President of Operations, Eastern U.S.
COLUMBUS, Ohio – Sept. 24, 2012 - Safelite AutoGlass®, the nation’s largest provider of vehicle glass repair and replacement services, has promoted Dan Loyal to vice president of operations, eastern U.S., after serving the last 10 years as a division manager. In this role, he will be responsible for leading the company’s field operations team while managing the company’s rapid growth and improving operational performance for the eastern half of the country.
Loyal has nearly 30 years of management experience, including six years at Sears Roebuck and Company and 17 at Safelite AutoGlass®. He began with Safelite AutoGlass® in 1995 as a district manager, working his way up to division manager of Florida in 2002. In 2009, he assumed responsibility for the Mid-Atlantic division along with Florida to create the new South Atlantic division. In 2011, be became division manager for the newly formed North Atlantic division.
In his early years at Safelite®, Loyal was one of the first district managers to pilot Sunday service, to put into action Service AutoGlass®, to roll out the Mobile Pro concept and to implement the repair model. He was also the first district manager to have multiple SuperCenters. Due to his experience in Florida, he has played a key role in the development of Safelite’s Catastrophe Response Team development.
“Anyone who has worked with Dan knows his passion for our business and his deep understanding of our industry. He is an innovative leader who vigorously pursues growth opportunities. He achieves results through collaboration and sharing best practices. And this is something he’s done throughout his career,” said Tom Feeney, president and CEO of Safelite AutoGlass®. “Dan is a leader with a great eye for talent. He is committed to the development of his people and to his own continued leadership journey. He recognizes the importance of creating an environment where his team is inspired to be their best. As someone who is dedicated to Safelite’s values, Dan respects the contribution of the associates on his team and leads by example when it comes to exceeding customer expectations and building long lasting relationships. He is more than deserving of this promotions.”
Under his leadership, his teams have consistently ranked high customer service scores while achieving profit contribution and sales growth goals.
About Safelite AutoGlass®
Safelite AutoGlass®, founded in 1947, is the nation’s leading provider of vehicle glass repair and replacement services, providing mobile service to more than 95 percent of the U.S. population in all 50 states. The Columbus, Ohio-based company employs nearly 10,000 people across the United States and served 4.4 million customers last year. For more information, visit www.safelite.com.