Assistant Vice President Mike Naoom elected treasurer of CIECA Board of Trustees


PALM SPRINGS, California – Safelite® Solutions, a leading provider of fleet and insurance claims management services, is proud to announce that Assistant Vice President, Claims Experience Mike Naoom was elected treasurer of the Collision Industry Electronic Commerce Association’s (CIECA) Board of Trustees. Naoom joined the CIECA board in 2017 and currently serves as secretary.

Naoom has been with Safelite Solutions since 2016. He is responsible for auto claims product development strategy and implementation.

“We’re proud to have leaders like Mike on the Safelite team,” said Executive Vice President and Customer Experience Officer Renee Cacchillo. “His involvement with CIECA reflects our company’s responsibility to remain an active and involved leader in the industry. His knowledge and expertise will be a valuable addition to the board.”

As an elected member of the board’s executive committee, Naoom will help oversee business matters throughout the year and plan the agenda for future board meetings. His election is for a five-year term.


CIECA develops electronic standards, codes and standard messages, and provides implementation guides to make the industry more efficient. All standards are developed by members. CIECA membership is open to the collision repair and property restoration industries, along with related segments: repairers, insurers, OEMs, parts and material suppliers, information and software providers, car rental companies, towing companies, salvage and recycled parts providers, auto glass replacement facilities, subrogation providers, general service providers and property restoration providers. CIECA’s goals are to deliver benefits to all participants through reduced development and support costs, lower cost of implementation, reduced barrier to entry and faster development times.

About Safelite® Solutions

As an industry leader and trusted partner to our clients, Safelite® Solutions provides comprehensive end-to-end claim management solutions for more than 200 insurance and fleet clients, including a large number of the top U.S. property and casualty insurance companies. The company manages a network of thousands of service providers and operates five world-class contact centers strategically located across four U.S. time zones, giving customers access to claims service representatives (CSRs) at all times.

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