Best’s Review Recognizes Safelite® Solutions for Successful Innovation in Claims Management


COLUMBUS, Ohio – Jan. 8, 2013 - Safelite® Solutions, a leading P+C claims management provider, has been recognized in the Innovation Showcase, published in the January 2013 edition of Best’s Review magazine for instituting pre-inspections for auto glass claims in order to reduce the increasing number of fraudulent claims. The initiative saves the insurance industry an estimated $15 million in reduced questionable claim activity annually.

The Innovation Showcase is a forum for recognizing forward thinking among insurance organizations. A panel of insurance industry experts assessed the relative merits of the submissions.

In reviewing the submission, Stephen Applebaum, Senior Analyst, Property Casualty Insurance, Aite Group, said, “What is particularly notable here is that as a market share leader in insurance glass claims management, Safelite® Solutions intentionally introduced a solution that they knew would negatively impact short-term revenue but in doing so has created invaluable long-term good will with clients and non-clients alike—demonstrating counterintuitive innovation at its best.”

To read about this innovation, visit

“At Safelite® Solutions, we strive to be a trusted partner of insurance companies of all sizes, and our effort to reduce fraud is just one way we bring value to the claims management process,” said Jerry Beigel, Safelite® Solutions senior vice president. “We thank Best’s Review and the Innovation Showcase judges for recognizing our fraud prevention programs.”

About Best’s Review

Best’s Review is published by the A.M. Best Co. for insurance professionals, including home office executives, agents and brokers. Founded in 1899, A.M. Best Co. is the world’s oldest and most authoritative insurance rating and information source.

About Safelite® Solutions

Columbus, Ohio-based Safelite® Solutions and its subsidiary Alliance Claims Solutions® provide property and casualty claims management services to more than 175 insurance and fleet clients, including 18 of the top 30 U.S. property and casualty insurance companies. A subsidiary of Safelite® Group, Safelite® Solutions operates four national contact centers and manages a network of more than 9,000 vehicle glass fulfillment providers.

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