Safelite® Solutions / Alliance Claims Solutions® Moves in to New Hiawatha Facility April 23


HIAWATHA, Iowa – April 24, 2013 -  Safelite Solutions, the U.S. leader in claims management services, and sister company have officially moved into their new 21,220-square-foot facility at 1125 Dina Court, Hiawatha, IA, 52233.

In December 2012, the company announced plans to relocate in order to leverage growth opportunities, including the addition of up to 200 new full-time and part-time jobs, of which 40 new employees have already been hired with an expected 15 more joining mid to late April. The 75 existing employees from Alliance’s previous location in Cedar Rapids also will report to the new Hiawatha location.

Liz Thurston, a customer service representative, said, “As an employee of Alliance Claims Solutions® for five years, I believe our move to our new Hiawatha location will strengthen our commitment to our insurance partners and showcase us as an exceptional company that strives to follow our core values of people first, innovation and superior customer experience.”

Safelite® Solutions / Alliance Claims Solutions® is an employer of choice in the community and ranked No. 14 in the 2012 Top Places to Work in Iowa program from the Des Moines Register. Those interested in career opportunities should visit Safelite Careers

“We’ve received a great deal of support from Iowa’s ‘Creative Corridor’ community – from the logistical aspect of relocating (particularly the Cedar Rapids Metro Economic Alliance, Skogman Realty and Armstrong Development) to the interest of job applicants,” said Brian O’Mara, Safelite’s vice president of national contact centers. “We’re looking forward to continue our growth here as we aim to better serve our insurance partners and their policyholders with top-of-the-line talent and technology combined.”

About Safelite® Solutions / Alliance Claims Solutions®

Safelite® Solutions provides property and casualty claims management for more than 175 insurance and fleet companies, including 18 of the top 30 property and casualty insurance companies. Safelite® Solutions and its partner Alliance Claims Solutions® together manage a network of nearly 9,000 affiliate providers and operate four national contact centers located in Columbus (2), Phoenix (1) and Hiawatha (1).

Alliance Claims Solutions® is solely focused on enabling small to mid-sized insurance companies to deliver quality claim care. Alliance’s call center is staffed 24/7 to provide the insurance industry with a variety of claims solutions, including Managed Glass Programs, First Notice of Loss, Statements, Desk Reviews and Claims Resolution. For more information, visit

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